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What IS Membership Medicine?

Membership medicine is a broad category of care models that includes any primary care practice in which patients contribute a recurring fee beyond traditional fee-for-service insurance billing. In that sense, it defines everything outside of purely insurance-funded FFS medicine.

These models exist on a spectrum of patient subsidy and choice. Some ask for a modest membership fee to support longer visits, improved access, and care coordination while still billing insurance. Others rely primarily or entirely on membership fees, offering maximal access and personalization with little or no insurance involvement.

What unites these approaches is that patients are choosing to directly support aspects of their care that insurance alone does not reliably fund. Membership medicine reframes primary care not as a single alternative to FFS, but as a continuum of models that balance access, time, personalization, and sustainability.

How is this different from concierge medicine?

Concierge medicine is one specific expression within the broader category of membership medicine. It typically sits at the high-subsidy end of the spectrum, where patients pay higher membership fees to fully underwrite smaller panels, maximal access, and highly personalized service.

Membership medicine, by contrast, is a framework rather than a single model. It includes a range of designs that vary by degree of patient subsidy, use of insurance, panel size, and access intensity. Many middle-ground membership models ask patients to modestly subsidize the time and access that insurance does not reliably cover, while insurance remains responsible only for standard covered services.

The distinction is not philosophical but structural. Concierge medicine concentrates benefits through high individual subsidies, while other membership models distribute those same benefits more broadly by calibrating price, panel size, and care design. This allows membership medicine to function not only in boutique practices, but also within health systems and community-based settings.How does this help health systems?

Membership medicine gives health systems a practical way to add margin to primary care without abandoning insurance-based care. Because patients contribute directly to support time, access, and staffing, these practices can be consistently profitable even in environments where traditional primary care struggles to break even.

That profitability matters at the system level. The recurring revenue generated by membership practices can be retained locally to strengthen primary care infrastructure, or it can be used more broadly to subsidize underfunded programs such as safety-net clinics, academic missions, care for complex populations, or other strategic initiatives that lack reliable reimbursement.

In addition to financial performance, membership models deepen patient loyalty, reduce leakage, and improve continuity across the system. They also create more sustainable physician roles, improving recruitment and retention in a workforce environment where burnout and turnover are costly.

Taken together, membership medicine allows health systems to diversify their ambulatory portfolio with models that are financially viable on their own while also helping support the broader institutional mission.



What is the Quadruple Aim in medicine and how do these models align?

The Quadruple Aim is a widely used framework for defining success in healthcare. It focuses on four goals: improving the patient experience, improving health outcomes for populations, reducing the overall cost burden of care, and supporting clinician and staff well-being. Health systems increasingly use the Quadruple Aim as a practical way to judge whether a care model is truly advancing quality and sustainability.

Membership medicine aligns with the Quadruple Aim because it restores time and capacity to primary care through a transparent level of patient subsidy. When practices have the resources to offer longer visits, better access, and stronger care-team support, patients experience more continuity, faster responsiveness, and more relationship-centered care. That improved access and continuity also supports better prevention and chronic disease management, which improves outcomes over time.

These models can also reduce avoidable downstream utilization by strengthening the front end of care. When patients can reach their primary care team promptly and problems are addressed earlier, there is less reliance on urgent care and emergency departments, fewer preventable complications, and more appropriate specialty use. Importantly, many membership practices are financially sustainable and often profitable, allowing health systems to strengthen primary care infrastructure and, when appropriate, help fund under-resourced clinical or mission-based programs.

Finally, membership medicine directly supports the fourth aim: clinician well-being. Better staffing, manageable panel sizes, and realistic visit time reduce burnout and improve retention, making primary care a more sustainable career path. In that sense, membership models are not simply an access upgrade for patients. They are a primary care design strategy that can advance all four aims when implemented thoughtfully.

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